Our Customers

Throughout the years we have always realized the importance of Putting Our Customers First when it comes to providing quality health care. We understand that each customer’s health needs are unique and sometimes complex. Having a wide selection of quality health care and rehabilitative products on display in our showroom, plus providing personalized service from our knowledgeable staff is Regency’s way of trying to make it as easy as possible for the customer to find the product that is just right for their needs.

Some of the products we have available include power and manual wheelchairs, power scooters, hospital beds, lift out chairs, stair lifts, walking aids, bathroom safety, incontinence and ostomy supplies, sports injury and exercise products and a nutrition and wellness department. We also provide fittings of support stockings and orthopedic braces by our professional fitters.

If for some reason we don’t have a particular item customers are looking for, we’d be glad to contact our many suppliers to attempt to get that item for them. At Regency our goal is to build long lasting relationships with our customers and therefore we are happy to go the extra mile for them.

Our Staff

We also recognize the importance of Putting Our Employees First. With over 20 employees we strive to recognize and understand the personal goals of each employee and provide them with career opportunities to achieve these goals. We give them up to date training and extensive product knowledge through seminars and in-store training. Through these means we empower our employees with knowledge to ensure they have the tools and experience necessary to provide the customer with the best possible care and attention. Many of our staff members have been with the company for over ten years, and some as long at 18 years, which demonstrates that Regency also strives to build long lasting relationships with its employees.

Over the years many of our customers have commented about the high quality of customer service they receive, the friendliness of the staff , and the after service care and follow up - something we are very proud of!

Services & Rentals

Regency’s service department is complete with qualified service technicians trained extensively in providing outstanding quality service. We provide Repairs, Maintenance Services, Delivery, and Set-up including instruction of how to use and care for your equipment.

Learn more about our services.

Need Help?

Please call or email us any time to receive assistance on your order.

Local 604-434-1383
Toll Free 1-800-663-1012
By Email Click here to email us.